01
Cleaning
Wipe with a soft cloth after wear. For a deeper clean, soak in warm water with mild soap for five to ten minutes, work gently between the links with a soft toothbrush, rinse thoroughly, and dry completely. Polish sterling silver with a silver cloth.
02
Storage
Store pieces individually in the pouch they arrived in, or a lined box. Keep them out of damp rooms and away from direct sunlight. Chainmaille does not tangle the way cable chain does, but it will happily knot itself into other jewellery.
03
Wearing
Remove before swimming, bathing, or cleaning, and put your piece on after perfume and lotion rather than before. Slip collars should glide freely, so never force one over clothing or hair.
04
Maintenance
Check rings, focals, and clasps every few months. A ring that has opened slightly can be closed with smooth-jaw pliers, or send it back and she will do it. Avoid ultrasonic cleaners on anything wire-wrapped.
Repairs and Workmanship
Workmanship is covered for 30 days. That means a ring that opens at its own closure, a clasp that fails at its join, or a wire wrap that comes loose. Faults like these show up in the first few wearings, not months later, which is why the window is short and honest rather than long and vague.
Not covered: snagging, pulling, forcing a slip collar, crushing, or alteration by someone else. Metal that has been pulled looks pulled, and it would not be fair to Melissa to treat that as a fault in the making.
None of that means the piece is finished. Almost anything can be rebuilt, including pieces well outside the 30 days and pieces that were plainly damaged in use. Send a photograph and she will quote the repair at a fair price. These are built to be kept, and keeping them occasionally means mending them.
